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CONTACT INFORMATION

Our website customer service hours are 9:00 a.m. to 4:00 p.m. Central Time Monday through Friday.

Click for our Lincoln, Nebraska walk-in store hours.

We have answered many of the common questions in our Customer Service Department.

 

Use this to send us a message


Your Name:

   

EMail Address:

Order Number:

Please don't use this to contact us if you are: 1. Having doggie problems. Visit the discussion boards.
2. Need a quote for international shipping. Instead order online.
3. Need to return/exchange something, here are the instructions.

Message:

Good Dog
Bad Dog:

tell us what you think of the store

The SitStay Dogs will send out an automatic message within a few minutes,
if you don't get it, we won't be able to get in touch with you. Be sure your email address
is correct and that you allow email from sitstay.com if you have a Spam blocker.

   

 

A quick note from Darcie: No Phone listed right now.

"I'm sorry, I can't keep up with phones calls! Please send email with questions or changes to help@sitstay.com, we'll take care of you as quickly as we can. We're a small family business with a skeleton staff. Email is the best way to reach us for changes to your order and any other help that you need, please email only once. (A small family business serving the world! It's so much fun trying to keep up!) Thank you, Everybody!" - Darcie

 

Warehouse Address and Hours  

Normal Office Hours 9-4 CST Monday-Friday

 SITSTAY.COM
5831 N 58TH ST
LINCOLN NE 68507
USA

Driving Directions: We are located on the north side of Lincoln Nebraska. From Cornhusker Hwy take Hwy 77/56th street north 0.8 miles, turn right on Fletcher, right on 58th street. From Interstate 80 take exit 405 (Hwy 77/56 street) south 1.7 miles, left on Fletcher, right on 58th street.

Do you have a product you'd like us to consider? Let us start by saying we're pretty fussy about the products we offer to our customers. If you're fussy too and offer a product that is useful, unique, and of the highest quality, please snail mail the information to us. Or better yet, send us a free sample. We test every product to make sure it meets the high standards of SitStay.com and the punishment of the SitStay Dogs. If it passes these tests, it may become the new hot thing at SitStay.com!